Terms and conditions of use

1 The two parties #

One side is you. The other is the party operating smsactivate.io, which runs smsactivate.io and appears below as “we”, “us” and “SMS Activate”.

There is no signature anywhere in this process. Opening an account, adding funds or taking a line is what binds you to this page — if any of it does not suit you, the remedy is simply not to use the service.

We assume you are old enough to be held to a contract in the country you live in, and that you are ordering on your own behalf or for a company that has authorised you to do so.

2 What is actually being rented #

What changes hands is time on an inbox. A live number, sitting on a commercial mobile network, is pointed at your order for a defined window so that a message addressed to it becomes readable by you.

No SIM is issued, no plan is opened, and the number never becomes yours. It stays on the operator’s books throughout and rejoins their pool the moment your order is finished with it.

• Single activation — one service, one code. It closes the instant the message lands, or when the window runs out, whichever comes first.
• Rental — the same line stays pointed at you for the whole period you paid for, 7 / 14 / 30 days, and everything addressed to it during that period reaches you.
• Traffic is inbound and textual. Nothing on this platform places calls, answers calls, or sends messages outward.

3 Accounts, keys and who is answerable for them #

Two fields open an account: an address to reach you at and a password. We ask for no legal name, no scan of a document, no personal mobile number, no payment card.

Whatever passes through your account is treated as yours, so the password and any API key are worth protecting accordingly. If you suspect either has leaked, change the password in Settings — every other live session is dropped the moment you do.

Holding several accounts is allowed and common. Handing one to somebody else — sold, lent or otherwise transferred — is not.

4 Funding, currency and what a balance is #

Nothing is invoiced after the fact. Value goes onto a balance first and is drawn down as you order. Catalogue prices and balances are both expressed in US dollars.

A top-up starts at $20.00. We charge nothing for the transfer itself; any excess over the figure displayed is the mining or network fee your own wallet applies, and none of it reaches our side.

Treat a balance as store credit rather than money on deposit. It buys numbers, it pays no interest, it moves to no other account, it cannot be sent back out to a wallet, and it does not lapse with time.

5 When your balance is actually debited #

On a single activation the amount is set aside, not taken, at the moment you claim a line. The debit happens only if a message genuinely arrives; if the window expires empty, the reservation is lifted whole.

On a rental the term is billed up front. The line is held for you for the full period, and the fee is due whether traffic reaches it or not.

Tariffs are pulled live from carrier supply and move with it. The figure verified against your balance at the instant the order is accepted is the figure charged, whatever the page showed a minute earlier.

6 The limits of what we can undertake #

Whether a given platform will accept a given line is not ours to settle. Platforms write their own rules about numbers of this kind and revise them without telling anyone, and neither the rule nor the revision is within our reach.

Nor can delivery itself be underwritten. A message crosses the sender, one or more transit carriers and the destination network before it reaches us. The undertaking we can make, and do, is narrower and firmer: an empty window costs you nothing.

The service is supplied in the state it is in. So far as the law permits, implied warranties are excluded, and any liability on our side is capped at what you actually spent here during the three months preceding the claim. Liability that cannot lawfully be capped is not capped by this paragraph.

7 Ending it — from either side #

An account can be frozen or shut by us where it breaks this page or the acceptable use policy, where it is being used to defraud somebody, or where the law obliges us to act.

From your side there is no notice period and no procedure: stop ordering, or ask in live chat for the account to be removed. Empty the balance beforehand — closing an account does not turn credit back into coin, and nothing is paid out.

8 Revisions #

This page is not frozen. The date shown beside it identifies the version in force, and anything material is posted on the site before it starts to apply.

Ordering again after a revision is how you accept it. If a revision does not suit you, stop there and ask in the live chat to have the account closed.

9 Governing law, and what to do first #

The governing law is the law of the country where the operator is established; a dispute that support cannot settle goes before the courts of that country.

Before any of that becomes relevant, open live chat. Nearly everything that arrives framed as a dispute turns out to be a question about one order, and that is settled faster in a chat thread than in any other forum available to either of us.